Online store "Zerno"
Online store "Zerno" ensures the protection of personal data of its users. You can browse the pages of the site without having to provide personal information. However, to place an order and receive our services, we request data necessary for communication, order confirmation and delivery of goods. Personal data is processed in accordance with the Law of Ukraine "On Personal Data Protection".
1. General provisions
1.1. This Privacy Policy defines the procedure for collecting, processing, storing, using and disclosing users' personal data.
1.2. Data is collected when placing an order through the online store's shopping cart or when communicating by phone numbers listed on the website.
1.3. By placing an order, the user agrees to the terms of this Policy by clicking the "Confirm order" button.
1.4. Mandatory data that we request:
- First and last name;
- Contact phone number;
- E-mail address;
- Delivery address.
1.5. Additional data may be provided by the user at his/her own discretion.
1.6. We do not store users' IP addresses or use device identification mechanisms.
2. Purpose of collecting personal data
2.1. Personal data is used exclusively for:
- Fulfilling orders and organizing delivery;
- Contacting the user to clarify order details;
- Informing about the status of the order;
- Providing information about store promotions and offers (with the user's consent).
3. Transfer of personal data
3.1. Data is not transferred to third parties, except for:
- Store employees who fulfill orders;
- Carrier companies for delivering goods.
4. Protection of personal data
4.1. "Zerno" takes all necessary measures to protect personal data from unauthorized access, loss or disclosure.
5. Data storage
5.1. The data is stored for the period necessary to fulfill the order or warranty service. After that, they are deleted or depersonalized.
6. User rights
6.1. The User has the right:
- Find out what data is being processed;
- Request correction of inaccuracies;
- Delete your data (except as required by law);
- Withdraw consent to data processing;
- File a complaint with the authorized authorities.
6.2. To exercise your rights, please contact the email address info@zerno.store.
7. Changes to the Policy
7.1. The store reserves the right to change the terms of the Policy in the event of updates to legislation or internal procedures.
8. Feedback
8.1. If you have any questions or suggestions, please call +380 (96) 393 86 73, +380733002972 or by email info@zerno.store.